RE: Designing a new help system -- Oh boy! ...ugh

Subject: RE: Designing a new help system -- Oh boy! ...ugh
From: "Donna Marino" <domarino -at- earthlink -dot- net>
To: <TECHWR-L -at- lists -dot- raycomm -dot- com>
Date: Thu, 2 Dec 1999 10:16:44 -0700

Rene,

Screen shots are really intended for printed documentation, not online help.
As Kathi pointed out, the user will already be at the screen in question, so
including it in the online help is just redundant and confusing.

Also, including screen or menu shots in the online help makes
internationalization a nightmare. Keep the help simple and avoid using
graphics; it will make the translation process much easier.

donna marino
www.swdesignworks.com







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