Examples of good tech writing

Subject: Examples of good tech writing
From: Robert Heath <rheath -at- eGain -dot- com>
To: "'techwr-l -at- lists -dot- raycomm -dot- com'" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 2 Dec 1999 16:35:09 -0800

The recent thread about best-of-breed help systems got me wondering how I
might get a look at examples of best-of-breed hard-copy manuals. As a rookie
writer in a rookie publications department, I hunger for examples of what
has worked, as well as examples of different formats and methods of
organizing content. While I find value in reading books offering theories,
tips, and tricks on how to make manuals users will enjoy consulting, I would
gladly chuck a fair number of those books for one or two actual manuals that
do the trick.

If I can't actually buy the product that comes with the manual, I'll borrow
the manual from someone anywhere (well, within a reasonable distance). What
are some of the best-of-breed manuals out there?

--Robert Heath

<^>^<^>^<^>^<^>
GOOD, adj. Sensible, madam, to the worth of this present writer.
Alive, sir, to the advantages of letting him alone.
--Ambrose Bierce, The Devil's Dictionary




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