Re: Baseline Skillset for Technical Writers?

Subject: Re: Baseline Skillset for Technical Writers?
From: "Sharon Burton-Hardin" <sharonburton -at- earthlink -dot- net>
To: "Grega, Will" <WGrega -at- intelisys -dot- com>, "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 17 Dec 1999 08:34:50 -0800

The ability to take their computer apart to the boards and put the parts
back together again. Seriously. I am working on an article right now about
the fact that for the several years (4?) I have been teaching Frame and
RoboHELP, 20% of my students cannot create a directory and copy the contents
of a floppy to the directory. They have to be helped. And these are
professionals who work in the field and want to get the Frame and RoboHELP
skills.

Small wonder so many of us have a hard time getting respect. How can we be
taken seriously when 20% of us cannot do this simple task? This is the tool
that we spend 40 or more hours a week with. We should know how to use it.

Donning my flame retardant clothes. (Really, don't bother. I feel very
strongly about this and these numbers hold out in every class I have taught.
It is appalling. We are professionals and we cannot use our tools
effectively!)

sharon

Sharon Burton-Hardin
President of the Inland Empire chapter of the STC
www.iestc.org
Anthrobytes Consulting
www.anthrobytes.com
Check out www.WinHelp.net!
See www.sharonburton.com!

----- Original Message -----
From: Grega, Will <WGrega -at- intelisys -dot- com>
To: TECHWR-L <techwr-l -at- lists -dot- raycomm -dot- com>
Sent: Friday, 17 December, 1999 7:25 AM
Subject: Baseline Skillset for Technical Writers?


| I am attempting to articulate the definitive baseline set of skills a
| technical writer should have, apart from anything industry-specific. I'm
| curious to survey what my colleagues think about this.
|
| Will Grega
| Documentation Product Manager
| STC Online Help Award Winner - Intelisys HelpCenter
| Intelisys Electronic Commerce, LLC
| (212) 638-5632
| WGrega -at- intelisys -dot- com
|
|
|
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