Ineffective - or non-existent - procedures can lead to mistakes and performance errors, poor product quality, failed audits, fines for noncompliance, high stress and low morale. What can writers do to improve their procedures and avoid painful business problems?

In this Information Mapping e-workshop, Making Procedures Work!™, participants will discuss why procedures are a problem in many organizations, take the first steps toward improving the effectiveness of their procedures, and apply a checklist to identify their procedure problems.

Date: February 24, 2008

Winning New Business: Preparing Proposals 101

Hello Techwrl,

Enclosed is an announcement about the March 11, 2008 monthly meeting of the Society for Technical Communication, Phoenix Chapter.

If you have any questions or would like additional details, feel free to contact me.

Mike Schwinghammer
Public Relations Manager
Society for Technical Communication Phoenix Chapter
public_relations@stc-phoenix.com
480-314-3493
……………

MEDIA ADVISORY

WHO:

JoAnn Hackos’s Workshop Series announces the DITA: Getting Started workshop in Horsham, PA February 27-28, 2008, taught by Frank Miler. This workshop is designed as an introduction to Darwin Information Typing Architecture (DITA). DITA is an information architecture that presents a powerful solution for information developers. It is meant for those who need to implement structured documentation, including writers, editors, information architects, and their managers. During the workshop you will learn to design and create information using a topic/task-based structured writing approach.

Information Mapping's 2 ½-hour e-workshop, Writing Winning Proposals!, will introduce you to issues and challenges of writing proposals in today's rapid-paced business environment, a three-phase proposal writing process geared toward gaining the competitive edge, and strategies for developing proposal content that is consistent, logical, and modular.

Writing Winning Proposals will feature short modular lessons, practice exercises to help learners apply skills and assess progress, and examples of effective proposals.