Thanks to TECHWR-Ler Debbie Stewart for initiating this list and to others for adding to it.
Computer and Technical Skills
General
- Graphics software packages
- Word processing software
- Online authoring software
- Online editors
- Desktop publishing
- Project planning software
Specific
- Microsoft Word
- Help Workshop
- FrameMaker
- PageMaker
- Ventura
- Adobe Acrobat
- UNIX
- Macintosh
- RoboHELP
- C++ code
- COBOL code
- Java
- Visual Basic
- Configuring Windows95
- 16-bit and 32-bit online help systems
Hard Skills
- Concise, audience-appropriate writing
- Minimalist writing
- Production, copy, and substantive editing
- Web page development
- Online help development
Soft Skills
- Analyzing audiences
- Interviewing people (SMEs and others)
- Facilitating meetings
- Managing projects
- Juggling multiple projects
- Working productively as part of a team
- Working without direct supervision
- Meeting deadlines
- Understanding the product
- Analyzing, planning, and organizing skills
- Knowing about different mediums, such as user manuals, marketing literature, technical illustrations, documentation, etc.
Employment [0]
- Employment General [0]
- Getting Started [0]