In this 2 1/2-hour instructor-led e-workshop, participants will discuss why procedures are a problem in many organizations and take the first steps toward improving the effectiveness of procedures. Making Procedures Work will feature short modular lessons, practice exercises, and a checklist for assessing procedures.

Enroll today. Call 1-800-INFOMAP (463-6627) ext. 3350 or send an e-mail to inquiry@infomap.com.

http://www.infomap.com/index.cfm/Learning/eWorkshops/Making_Procedures_Work!_e-Workshop