I am currently a contractor working for a large energy company. I have been tasked with writing specifications for a DataBase Administration team for a new Oracle High-Availability project.

My issue is that I am having great difficulty extracting the needed information from the team to put into the documentation and explaining to these individuals what is needed.

We have an outline with particular sections of the document assigned to specific groups and individuals, but they "just don't have the time" or "forget" to send me anything.

Does anyone have a suggestion regarding how I can diplomantically encourage the team to give me the info and in "english" so I can understand?