The NYTimes.com is seeking a technical writer to write end-user and reference documentation for in-house staff and NYTimes.com users. The Associate Technical Writer will also assist with other projects as needed, including internal developer documentation and API documentation.

Reports to: Technical Writer

Responsibilities:
•Write and edit online help, user guides, quick-start guides and reference documentation for in-house CMS and other tools
•Work with developers and project managers to transform internal technical documentation into user-friendly materials for Web producers and other end users
•Review and edit wireframes; collaborate with designers and editors to ensure consistency of instructional text and other site elements
•Work with product and project managers to update and maintain NYTimes.com's end-user FAQs
•Contribute to documentation plans and strategy

Qualifications:
•Minimum 2 years' experience writing online help and other documentation for a Web site or Web-based software
•Experience with Content Management Systems
•Knowledge of HTML, online help tools, image editing tools, wikis
•Experience creating end-user tutorials or training materials
•Excellent writing and organization skills
•Ability to take initiative and work independently
•Ability to interview users and developers and write procedural and reference documents based on information they provide
•B.A. in English or Technical Communication