The JoAnn Hackos Workshop Series announces the Irving, TX July 18-19, 2007, taught by JoAnn Hackos. This workshop is designed to help technical writers understand the importance of having a comprehensive Information Model with an integrated user model to meet customer needs. Revise an Information Model to make it a usable tool for the entire life-cycle of the project. Apply the user model to make well-targeted decisions about creating information types and content units, writing the content units, and writing variations. Develop standard information types for each type of information that users require. For more information about this workshop, visit the workshop website at http://www.comtech-serv.com/workshops/index.shtml.