In this 2 1/2-hour instructor-led e-workshop, participants will discuss why procedures are a problem in many organizations and take the first steps toward improving the effectiveness of procedures. Making Procedures Work will feature short modular lessons, practice exercises, and a checklist for assessing procedures.

Enroll today. Call 1-800-INFOMAP (463-6627) ext. 3350 or send an e-mail to inquiry@infomap.com.

http://www.infomap.com/index.cfm/Learning/eWorkshops/Making_Procedures_Work!_e-Workshop

This 2½-hour, instructor-led e-workshop is designed to help writers and designers organize and present content effectively on the Web. By analyzing the audience and applying research-based principles, you can make Web content user-focused and easy to find.

Information Mapping’s e-Workshop, Making Web Content Work!, will teach you how to apply six tasks for planning web content; the design principles of chunking and labeling to web content; and strategies for ensuring effective site structure and navigation.

What have I learned or gained most from TECHWR-L (and other tech writer email lists)?

1) connection and communication with a community of skilled, caring people

2) continual learning about the field of technical communication and its tools from those who use them and do the job

by Jean Hollis Weber

Imagine these scenarios:

• You have started work at a new company or on a new project (as an employee or a contractor), where your work will be reviewed by a technical editor as well as by the Subject Matter Experts (SMEs).
• You are part of a growing writing team, and your company has just hired an editor to join the team.
• The material you write will be part of a multi-author project, and the editor will impose a "single voice" on the results.
• You are writing articles or books to be submitted to a commercial publisher, and one or more in-house editors will be working with you to produce the final product.

If you have never worked with an editor before, you may be wondering what to expect, and what the editor will expect from you. If you have worked with an editor before, you probably have some expectations about the relationship. Whether your past experiences were good or bad, you may be quite surprised to discover that the new editor's expectations are rather different from yours. This article looks at some aspects of the writer-editor relationship and what each of you can do to get the best results out of working together.