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On Fri, May 9, 2014 at 10:10 AM, Hannah Drake <hannah -at- formulatrix -dot- com>wrote:
> Obviously a user manual is about operating the user. Isn't that what tech
> writing is all about?
>
> It's genius really, write some instructions, user follows them -- and
> incidentally they are now using whatever it is I want them to use. (evil
> laughter). So yes, I am indeed operating users.
>
>
>
>
> On Fri, May 9, 2014 at 11:02 AM, Kate Schneider <kateschneider42 -at- gmail -dot- com
> > wrote:
>
>> "But, I did put some research into the whole user-user's-users' thing,
>> and
>> manual vs. guide, and I liked the term guide more than manual -- and then
>> I
>> found this explanation: "User's Guide -- Because generally only one user
>> has the guide in his hand at one time." <--- LOL. I appreciate this.
>>
>> So then, is a "user manual" a manual not about the software, but about
>> how to operate the user? ;)
>>
>>
>> On Fri, May 9, 2014 at 9:59 AM, Hannah Drake <hannah -at- formulatrix -dot- com>wrote:
>>
>>> Haha. Nope. We only need one customer. ;) JK.
>>>
>>> But, I did put some research into the whole user-user's-users' thing, and
>>> manual vs. guide, and I liked the term guide more than manual -- and
>>> then I
>>> found this explanation: "User's Guide -- Because generally only one user
>>> has the guide in his hand at one time."
>>>
>>> And that settled the user-user's-users' decision for me. To each his own!
>>>
>>>
>>> On Fri, May 9, 2014 at 10:55 AM, Chris Morton <salt -dot- morton -at- gmail -dot- com>
>>> wrote:
>>>
>>> > User's Guide?
>>> >
>>> > Hopefully there is more than one person who'll purchase/use your
>>> company's
>>> > SW. *;<)*
>>>
>>> >
>>> > > Chris
>>> >
>>> > On Thu, May 8, 2014 at 3:09 PM, Hannah Drake <hannah -at- formulatrix -dot- com
>>> >wrote:
>>> >
>>> >> @ Kate -- well, we have a lot of ESL engineers and programmers, so
>>> >> everything..and I mean everything (every little prompt, warning, error
>>> >> message) goes through me. Ha! But yes, I'm probably spoiled in the
>>> amount
>>> >> of control I have :) As far as the rest of the UI, we really only
>>> have one
>>> >> other wizard, and it's not well documented. Currently, we don't print
>>> docs
>>> >> for this program, since the User's Guide would be almost 500 8.5 x 11
>>> >> pages. Instead, the programmers wrote an in-program "University" that
>>> >> walks
>>> >> them through everything (in case you're wondering, I write all of
>>> those
>>> >> tutorials and interface tours too). And you're right, I did already
>>> do the
>>> >> hard work as far as writing out the text for this wizard!
>>> >
>>> >
>>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>>> Doc-To-Help 2014 v1 now available. SharePoint 2013 support, NetHelp
>>> enhancements, and more. Read all about it.
>>>
>>> Learn more: http://bit.ly/NNcWqS
>>>
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>>
>>
>>
>> --
>> Kate Schneider
>> Cell: 402-214-4887
>> Email: kateschneider42 -at- gmail -dot- com
>> www.linkedin.com/in/kateschneider/
>>
>
>
>
--
Kate Schneider
Cell: 402-214-4887
Email: kateschneider42 -at- gmail -dot- com
www.linkedin.com/in/kateschneider/
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Doc-To-Help 2014 v1 now available. SharePoint 2013 support, NetHelp enhancements, and more. Read all about it.
