Hi I need your expert help regarding two sentences. Can you tell me which of the two options is the best?

1. This device has a problem, but Windows cannot determine what the problem is. (100%)
2. This device has a problem, but Windows cannot determine the origin of the problem.

Welcome Back and Thanks to Vancouver Island University, a renewing Silver Sponsor!

Vancouver Island University, a renewing Silver-level TECHWR-L Sponsor, provides an online learning environment in which you can build--or polish--your technical communication skills.

Dear reader,

May you work, or ever worked, with Author-it, RoboHelp, MadCap Flare en Help&Manual, we hope that you are willing to participate in our user research. You can participate by responding to all answers in our anonymous online survey: www.thesistools.com/?id=123256

Goal research
The aim of this study is to gain more insight in user-friendliness of functionalities and overall user experiences of the following authoring-tools Author-it, MadCap Flare, Doc-to-Help, Help&Manual or RoboHelp. This study will produce three deliverables:
1. A scientific article

by Jean Hollis Weber

As a technical writer, you may be asked to develop a style guide for the hardcopy and online documents you produce. Sounds easy enough. After all, commercial style guides and, potentially, examples shared by your colleagues should provide enough information to get you started. In researching your task, though, you may find a variety of definitions and explanations of what a style guide is and why companies use them. What's more, you many find that style guides don't seem to have consistencies among them that can help guide you in developing one.

EC Software, located near Salzburg in Austria, is the maker of the award-winning Help & Manual help authoring and documentation package and the popular TNT screen capture application. Help & Manual is an all-in-one solution that is equally popular with individual technical writers and corporate documentation teams. Projects are stored in 100% XML and Unicode, with comprehensive support for multi-user editing and team authoring. Single-sourcing is very strong, with the ability to generate multiple variant versions and formats from a single project. With its Unicode foundation, Help & Manual can produce documentation in 106 international languages, including complex Asian languages, and it comes with integrated tools for localization and translation.

Other key features of the package include the ability to build libraries of reusable content in external XML files, active support for version control systems, the ability create and use “skins” for one-click project styling and layout, a comprehensive command line interface for automating complex
builds, a layers-capable graphics editing program designed for enhancing screenshots, a PDF layout editor, a reporting tool and an integrated screen capture tool.

Originally released in 1997, Help & Manual’s unique combination of ease of use, professional help authoring power, international language and localization support and almost unlimited flexible customization options have made it very popular with corporate documentation departments software developers and professional help authors everywhere. It is now one of the best selling documentation tools worldwide and gaining increasing traction in the corporate world. Users also praise the company’s responsive support and excellent user forum.

Sponsors like EC Software help to keep TECHWR-L going, and we greatly appreciate them! Please support them in any way that you can.

Find more information at http://www.helpandmanual.com/ or
http://www.ec-software.com/

According to research paper that bluetooth is an open wireless protocol for exchanging data over short distances (using short length radio waves) from fixed and mobile devices, creating personal area networks (PANs). It was originally conceived as a wireless alternative to RS-232 data cables. It can connect several devices, overcoming problems of synchronization