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> >Thanks to all who replied. While PDF might be the
> >answer, our intranet users were polled and they
> >overwhelmingly rejected PDFs (we created two versions
> >of all documents for while: html & pdf; and asked
> >users to tell us which they preferred).
> >So I'm stuck with HTML.
> Does anyone else see the Dilbert-esque contradiction here? Tell the
> people who were oh-so-concerned about what format the users preferred
> that the users want to print, too. Run a web-based survey if necessary to
> give them beans to count. Then perhaps they'll go away, and you can get
> back to producing useful content for people who want it.
I think the users *were* the ones surveyed... these are internal docs IIRC.
Is it possible that the users didn't want PDF files because they didn't like
viewing them online, but they *would* like them as an option if they wanted to
print? It's more work for you to create two versions of each document, but it
might be less work than trying to prevent people from printing altogether.