FW: Process Documentation (WAS: Disabling Print)

Subject: FW: Process Documentation (WAS: Disabling Print)
From: David Chisma <dchisma -at- retaildir -dot- com -dot- au>
To: "TECHWR-L (E-mail)" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 21 Jan 2000 14:21:27 +1100

Dave Chisma wrote:

After having worked in an ISO 9000-certified outfit, it sounds pretty silly
to me, too.

Sure, we had a 'controlled' copy list for document distribution, but any
staff could download or print an 'uncontrolled' PDF copy. It was stated that
PDF documents on server were controlled only at the time the user accessed
the file. What they did with them after that was their business.

Not a big deal.

David Chisma
Technical Writer
Retail Directions Group
dchisma -at- retaildir -dot- com -dot- au

-----Original Message-----
From: Jeanne A. E. DeVoto [mailto:jaed -at- jaedworks -dot- com]
Sent: Friday, 21 January 2000 13:44
Subject: Re: Process Documentation (WAS: Disabling Print)

At 1:23 PM -0800 1/20/2000, R2 Innovations wrote:
>Employees of ISO registered companies _cannot_ just print off
>the documents they feel they need, when they feel they need them!

I can think of few sentences that could be more damning to the whole
concept of
ISO 9000.

Documents people "feel" they need, indeed.

jeanne a. e. devoto ~ jaed -at- jaedworks -dot- com

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