Re: Problem with MS Word 97 (go figure)

Subject: Re: Problem with MS Word 97 (go figure)
From: "Jane Bergen" <jbergen1 -at- earthlink -dot- net>
To: "Bowen, Marianne" <Marianne -dot- Bowen -at- Nextel -dot- com>, "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Sat, 29 Jan 2000 15:05:15 -0600

Marianne,

Memory problems are indeed often the culprit...as are video driver
problems (I've experienced these myself). Also, my experience has been
that Word acts really, really flaky when you're working on a
network...either Word installed on a network drive or your doc files
on a network drive. Might be something else to consider.

Jane Bergen


----- Original Message -----
From: "Bowen, Marianne" <Marianne -dot- Bowen -at- Nextel -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Sent: Thursday, January 27, 2000 1:36 PM
Subject: RE: Problem with MS Word 97 (go figure)


> I got a lot of e-mails mentioning memory problems being the culprit.
>
> I delete my .tmp files regularly. I have a 400 mHz machine with 128
MB of
> Ram. I have checked the system resources a couple of times to see if
the
> problem still occurred, and they were generally at around 42%.
Nevertheless,
> I opened only Word to see what would happen, and within a few
minutes the
> toolbar was gone. It has happened first thing in the morning when
the
> machine was still cold, it has happened in the middle of the day.
Also, I
> don't have to reboot to get the taskbar back, I just have to close
Word and
> open it back up.
>
> So I don't think it is a memory problem. I am getting Word
reinstalled on my
> machine and hopefully that will fix it. I was hoping there would be
an easy
> fix for it, but not even the MS site has any information on this
issue.
>
> Marianne






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