Re: Online Help or just Help?/e-training?

Subject: Re: Online Help or just Help?/e-training?
From: William Swallow <william -dot- swallow -at- aptissoftware -dot- com>
To: "'techwr-l -at- lists -dot- raycomm -dot- com'" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 21 Feb 2000 09:44:02 -0500

I believe that "online Help" is used outside the Help authoring community.
Within the community it's safe to just use "Help", as we all know what it
refers to.

I was flipping channels Sunday morning and caught a computer show... They
had e-training in the spotlight. Everyone in the room with me
(engineersthought it was a cool idea (text and multimedia-based training
delivered to your local workstation). The show claimed that e-training would
aid productivity, though I question that, as well as the quality of training
one would get from this mechanism.

It seems to me that this method of "training" would work well for those who
actively learn online anyway - folks like me and you who surf the Web after
hours to learn more about the tools, technologies and techniques used in our
profession. The average employer (and lower) in any establishment would
probably not benefit from e-traiing as much; they'd probably need the
one-on-one contact with an instructor, whether it's in a classroom
environment or in a tutorial setting.

What do you all think of this? Did anyone else veg in front of the boob tuba
and catch this as well? I think it was on ZD TV.

- Bill Swallow




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