tutorials vs training

Subject: tutorials vs training
From: walden miller <waldenm -at- earthlink -dot- net>
To: TECHWR-L <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 24 Feb 2000 12:35:13 -0700

I have a client that would like to remove all tutorials from their
products because (in their viewpoint) well-written/conceived tutorials
will adversely affect training revenues. In other words, if they have
tutorials, they won't have full classes. I have argued this point
vehemently, but their management staff feels strongly about this point.
They will concede the tutorials if I can come up with a study which
shows there is no adverse relationship between CBT/tutorials and
classroom training.

Does anyone know of such a study? Or if not a study then some sort of
reference that can be brought to bear on this discussion?

Walden Miller
Technical Documentation Manager
Vidiom Systems
Boulder Colorado

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