RE: Clarification (was Real Offense) --now just really of...

Subject: RE: Clarification (was Real Offense) --now just really of...
From: "Michelle Wolfe" <WOLFEM -at- bcbsil -dot- com>
To: <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 13 Mar 2000 09:30:31 -0600

Kimber wrote in response to my post:

This part of the message jerked my chain. I interpret this as the kind of professionals chest-beating about "my education is more 'dense' than yours, so I'm stronger, better, faster..
<<end snip>>

Just to set the records straight, my educational background is not in any type of writing or training. My education came from experience.

I apologize for using the term "highly technical audience" to mean computer software/hardware technical. I do agree with Kimber that "Technicality is relative to the audience."

However, while I consider myself a Technical Writer, please don't call me to write technical marketing documentation or technical customer service documentation! My area of expertise is in the computer industry related to software and hardware. I don't think I am "chest-beating" when I say that I am good at it. Merely stating a fact that is well-known among my clients.

Try to teach someone to read. You've been doing it for so long it's like breathing--simple and instinctive. But tell that to the adult who never learned it.
<<end snip>>

My first actual job in the Technical Writing arena was as a writer/SME to teach people how to write COBOL code. I had written in COBOL for over a decade. I experienced firsthand how easy it is to forget how hard it was to learn. Believe me when I say that was one of my most challenging assignments.

There are way too many niche markets in this profession for anyone who specializes in any one of them to brag about standing out to the others. Get some perspective.
<<end snip>>

As a businesswoman, I feel confident in my abilities. I am sure there are people like me in every industry, in every job, not just in Technical Writing. We do a good job. We satisfy our customers. It's not bragging, it is marketing ;-)

Michelle Wolfe
Training Consultant

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