RE: Practical Usability Testing

Subject: RE: Practical Usability Testing
From: "Giordano, Connie" <Connie -dot- Giordano -at- FMR -dot- COM>
To: "'Anthony Markatos'" <tonymar -at- hotmail -dot- com>, TECHWR-L <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 15 Mar 2000 08:32:46 -0500

Tony,

I think you have it backwards, usability is the goal and effective
organization is a primary strategy used to achieve it. So is user task
analysis.

My .02 on a very worthwhile discussion.

Connie Giordano.

-----Original Message-----
From: Anthony Markatos

[snip]

Also, remember that the primary element of usability is effective
organization. Ideally, the product should be organized around end-user
tasks. Granted, you do not know the users yet, but as a "quick and dirty"
analysis, evaluate the extent to which you have to skip-around or jump-over
material to accomplish what seems to be a logical end-user task.





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