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"Amy Janczy" <Amy_Janczy -at- uclid -dot- com> wrote in message...
> I've been asked to perform usability testing for the documentation for our
> main product,
> I'm at at loss for how to start....Can anyone provide me with any practical
> tips for how to do a "quick and dirty" usability test that can help point
> out key problems with the documentation?
Have you considered just sitting down and actually using the product? I mean, I
realize you may not be a CAD monkey, but shouldn't you try to become one, at
least to understand the tool you document.
No book or theory or mindless tips from me will replace hands-on experience. If
you want to do some REAL usability testing - USE THE PRODUCT!
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