"Granularity"?

Subject: "Granularity"?
From: Robert Heath <rheath -at- eGain -dot- com>
To: "'techwr-l -at- lists -dot- raycomm -dot- com'" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 27 Mar 2000 12:00:01 -0800

The engineer who wrote the feature specs for an application I'm documenting
used the word "granularity" in a sense I'm not familiar with. The
application uses queues to keep track of customers needing help from
customer service reps. Here's the table he wrote:

Queues No Granularity Medium Granularity High Granularity
A A A A
B B B B
C C C C
D D D D
Voice over IP Voice over IP Voice over IP
for A, B, C, D for A for A
Voice over IP Voice over IP
for C for B
Voice over
IP
for C
Voice over
IP
for D

In a nutshell, I suppose he means to say that one can add a special Voice
over IP queue for any of the existing queues in the application. However,I'm
not sure he has used the correct word. When I searched on "granularity" at
britannica.com, among the references to rocks and photography I found an
article from InfoWorld magazine in which this sentence appeared:

"Network management vendors have heard the cries of administrators who want
more granularity in their traffic monitoring and analysis solutions"

Is this term accepted in computer science or elsewhere in the technology
industry, or is it just jargon that is being used in place of a more precise
term?

Baffled,
Robert

"Outside of a dog, a book is man's best friend; inside a dog, it's too
dark to read."
--Groucho Marx




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