Take this engineer and shove it

Subject: Take this engineer and shove it
From: Bruce Byfield <bbyfield -at- axionet -dot- com>
To: techwr-l digest recipients <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 26 May 2000 09:41:29 -0700

Andrew Plato <intrepid_es -at- yahoo -dot- com> wrote:

>You want respect?

I agree wholeheartedly with Andrew's list. However, after all the
engineer bashing that's been on the list on this thread (some of
it contributed by me), I'd like to add: get to understand your
subject matter experts.

The most important thing to understand is that most SMEs -
especially coders - think of themselves as artists, or at least
skilled at their craft. They like to have their skill
appreciated, and they tend to see their work as its own reward;
beyond a certain point, money doesn't mean that much to them
compared to job satisfaction. They're inwardly motivated people.
Once you understand what motivates them, you're two-thirds of the
way to getting along with them.

Just as importantly, if you can get them to understand that
you're motivated the same way (and I think that many, if not most
tech-writers are), then they will be far more likely to give you
the respect that you crave.

Bruce Byfield, Outlaw Communications
"The Open Road" column, Maximum Linux
3015 Aries Place, Burnaby, BC V3J 7E8, Canada
bbyfield -at- axionet -dot- com 604.421.7189

"I should have known it from the start,
It's not the truth that really matters,
The real world tramples on such things,
Leaves your mental state in tatters."
-James Keelaghan, "Small Rebellions"

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