RE: Client from Hell redux

Subject: RE: Client from Hell redux
From: "Margaritis, Peter" <PMargaritis -at- alldata -dot- net>
To: TECHWR-L <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 7 Jun 2000 09:19:41 -0400

Yeah, Dan. I think he's right too, for the most part.

..Don't cha just HATE when that happens? <g>

Pete Margaritis
Alliance Data Systems
PMargaritis -at- alldata -dot- com

> ----------
> From: Dan Emory[SMTP:danemory -at- primenet -dot- com]
> Reply To: Dan Emory
> Sent: Tuesday, June 06, 2000 07:32 PM
> Subject: Re: Client from Hell redux
> I think I may be having an epiphany.
> I agree with everything Andrew is stating.
> ======================================
> At 01:09 PM 6/6/00 -0700, Andrew Plato wrote:
> >--------------------------SNIP-------------------------
> >Ram the damn project through and quit waiting for approval. You know the
> >cliche: "it is easier to ask for forgiveness then to be a sniveling
> little
> >weasel begging for approval."
> >
> >When a client is lazy with me, I start hammering them....
> Anything to keep the job moving
> >forward. Stopping work, folding your arms, and having a little
> tantrum... .
> >
> >Most companies could care less about the documentation, they just want
> the
> >damn
> >thing done. So push on through, get it done, and then tweak it later. It
> is
> >totally, inhumanly impossible to get a complex piece of work like a
> document
> >100% correct the first time. So, play the odds and just get the damn work
> >done.
> >You can make it perfect on the next revision.
> --------------------------------Snip----------------------------
> >... being explicit is good. But you have to follow that up with
> >decisiveness and a "get it done" attitude.
> >
> >Most clients WANT somebody to boss them around a bit and make things
> >happen. If
> >you're a limp noodle who has to have a group hug every time somebody
> expresses
> >displeasure then, sheesh, go get a job on the set of Ally McBeal and get
> >out of
> >consulting.
> What causes problems is when people sit around waiting for approval
> do something. Do your client the biggest favor you can - SAVE THEM

> Andrew Plato

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