TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
>So, before you dismiss the productivity metrics or new technologies,
>that just because you can't measure it - doesn't mean it isn't there.
On the face of it, this statement may be true, but it has an ominous
implication. If something can't be measured, then it can't be managed
effectively. If the new economy is not measurable, then it could just as
well cause us trouble as bring us benefit. A flip of the coin is not good
odds in this context.