RE: frying pan, or fire?

Subject: RE: frying pan, or fire?
From: Roger Bell <RBell -at- OptioSoftware -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 23 Oct 2000 12:03:52 -0400


I think there is a compromise. If you can find the third-party
documentation on-line, provide the URLs in your document. If the documents
are not on-line, describe alternative ways to order the documents. This
assumes that your other office does not have access to the third-party docs.

If your other office has the third-party documents, they may be complaining
because they are poorly written, and they know how well you write. In that
case, you are being complemented but put in a hard spot.

Good luck,
Roger Bell
Technical Writer
Optio Software, Inc.
"Decaf espresso...what's the point?"

-----Original Message-----
From: Martha Silverspring [mailto:silverspring9235 -at- go -dot- com]
Subject: frying pan, or fire?

But all the developers and testers (in another state) are complaining that I
haven't documented enough; they want me to document everything that needs to
be installed. How the heck do you handle this no-win situation? Martha

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