RE: frying pan, or fire?

Subject: RE: frying pan, or fire?
From: jarnopol <jarnopol -at- interaccess -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 23 Oct 00 10:49:41 -0500

Martha Silverspring asks:
<silverspring9235 -at- go -dot- com> =====
>So I'm just documenting the configurations and settings that need to be made
to the 3rd party products to make our product run.
>But all the developers and testers (in another state) are complaining that I
haven't documented enough; they want me to document everything that needs to
be installed. >How the heck do you handle this no-win situation?>

I worked on one of those products years ago, you have my sympathies.

What I did was create a section that listed all the 3rd party software and
what needed to be changed from the standard install. I did not document the
installation of the 3rd party software, but assumed the user installed it

I think you're on the right track. You shouldn't be responsible for
documenting 3rd party stuff, only the changes that are required by your



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