RE: Process kills the

Subject: RE: Process kills the
From: Jim Shaeffer <jims -at- spsi -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 26 Oct 2000 15:41:27 -0400

Andrew Plato wrote:
In my opinion this is one of the most fundamental problems in technical
communications today. Too many writers focus on the organization and
of information and not the "value" of that information. Crap is worthless,
matter how you pretty it up. However, disorganized gold is still valuable.
---End Quote---

In my opinion, focusing on "the organization and structure" seems a natural
Many technical communicators are not in a position to add to the information
(the gold).

They are in the position of obtaining knowledge (usually from SMEs) and then
transforming (organizing) that knowledge into something that makes it easier
for the end user to also obtain the same knowledge. The technical
communicator is not in a position to make judgements about what is valuable
and is not in a position to increase the fund of knowledge that is

Knowledge, like mass in physics, is neither created nor destroyed by a
technical communicator. It is all a matter of changes in form. Therefore,
the natural focus is on the forms and the processes for transformation.

Jim Shaeffer
jims -at- spsi -dot- com

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