Wanted: examples of cost of failure

Subject: Wanted: examples of cost of failure
From: iain -dot- wright -at- bt -dot- com
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 13 Nov 2000 09:25:38 -0000

I am preparing a presentation that will highlight the need for skilled
technical communicators. The audience will be businesses and educational
bodies. If you have any examples of where poor documentation cost a company
dearly, please let me have them (but not the Florida ballot form - I've seen
enough of that!).

Thanks in anticipation,
Iain Wright

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