Re: Andrew on engineers

Subject: Re: Andrew on engineers
From: Walter Crockett <walter -dot- crockett -at- informix -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 22 Nov 2000 09:02:26 -0600



Andrew really hit it on the head with this one. Absolutely correct. It bears
repeating.

Andrew Plato wrote:
While some engineers are like this, honestly, most engineers do respect the
need for decent documentation. The problem is that many engineers feel like
the
writers have zero interest in really understanding what the engineers do.

Engineers LOVE to talk about their work and demonstrate their knowledge.
But,
there is an entry fee to get this knowledge. You have to have *some*
technical
capability and be able to talk shop with them. If you show with a "I don't
need
to know those technical things" attitude, of course they will think you're a
waste of time. You're not helping make their product look better.

If you can't or won't engage SMEs in a thoughtful technical conversation,
then
they aren't going to trust you to adequately communicate the design of their
system. Imagine if somebody walked up to you and said they were going to
write
a detailed user manual on FrameMaker, but had NO idea how to use the product
or
even what it could do (and had no intention of learning). Would you trust
this
person to write such a manual?



^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Develop HTML-based Help with Macromedia Dreamweaver! (STC Discount.)
**NEW DATE/LOCATION!** January 16-17, 2001, New York, NY.
http://www.weisner.com/training/dreamweaver_help.htm or 800-646-9989.

Sponsored by SOLUTIONS, Conferences and Seminars for Communicators
Publications Management Clinic, TECH*COMM 2001 Conference, and more
http://www.SolutionsEvents.com or 800-448-4230

---
You are currently subscribed to techwr-l as: archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit
http://www.raycomm.com/techwhirl/ for more resources and info.


Previous by Author: FrameMaker bug in Windows: Rotating large graphics or anchored fr ames results in truncation
Next by Author: Voice Recognition Software
Previous by Thread: Re: Style Guide for Functional/Technical Specifcations
Next by Thread: OT: How those new corporate names are created


What this post helpful? Share it with friends and colleagues:

Sponsored Ads


Sponsored Ads