RE: Run Book

Subject: RE: Run Book
From: "Haas, Guy" <ghaas -at- selectica -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 28 Nov 2000 09:53:58 -0800

Isn't a run book a document that lays out all the common
procedures? How to set up a workstation, how to move a user
from one workstation to another, how to do backups, how to
create a new e-mail account, how to restart the server, ......
All the things that Operations is called upon to do.

--Guy K. Haas gkhaas -at- usa -dot- net
Software Exegete in Silicon Valley

-----Original Message-----
From: Lisa Kim [mailto:lkim -at- sevenspace -dot- com]
. . .

Can anybody help me identify what a run book is and what should
go in it?

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