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Subject:RE: Features of a well-written procedure From:"Philip Boyer" <pboyer -at- dimasys -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Mon, 18 Dec 2000 09:12:50 -0600
Mike wrote: "The justification for the five-to-seven rule
has never made sense to me, because it seems based on research about
memorization, which isn't relevant. Perhaps others who know the research
better will chime in..."
I don't know the research, but a rule I follow unless I absolutely have to
break it is to keep the number of steps at 9 or less. If I'm going over 9, I
see if I can combine any steps. Or, if I have enough steps and a clear
breaking point, I'll create two or more procedures. I don't know if Robohelp
manuals still do this, but their 25+ step procedures used to drive me crazy.
Philip
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