Re: Post-holiday reality: They don't need our stinkin' manuals??

Subject: Re: Post-holiday reality: They don't need our stinkin' manuals??
From: Scott Turner <sturner -at- airmail -dot- net>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 27 Dec 2000 13:29:05 -0600


I was very amused when I found out that the Customer Support personnel
at the company I last worked for, routinely answered customer problems
with:

"On page x of the Operator Guide it says,"

Made me proud, it did.

Scott

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Develop HTML-based Help with Macromedia Dreamweaver! (STC Discount.)
**NEW DATE/LOCATION!** January 16-17, 2001, New York, NY.
http://www.weisner.com/training/dreamweaver_help.htm or 800-646-9989.

Sponsored by an
anonymous satisfied subscriber since 1994.

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