Re: Post-holiday reality: They don't need our stinkin' manuals??

Subject: Re: Post-holiday reality: They don't need our stinkin' manuals??
From: Scott Turner <sturner -at- airmail -dot- net>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 28 Dec 2000 08:34:19 -0600

You hit the nail on the head John! Probably, we should have a section on
how to force the power company to maintain their equipment since they
are the root cause! ;-)

Scott

John Posada wrote:
>
> Actualy, it is flickering 12:00 not because they don't know how to
> set the VCR (they do it every day), but because they didn't read the
> manual for their power generator and IT keeps going out every day
> (causing the VCR to reset.)
>
> That's the problem with you technical writers...you don't take the
> time to learn about the user's TRUE problems. :-)

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