TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
<<Unless I can persuade his project manager to convince him to give some
of his time to reviewing the document (which is unlikely, we're on a very
tight deadline), I see no real alternative but to return the text in those
sections to his original>>
My recommendation would be to ask for a sign-off from the SME. He can either
review the changes or not. (Although maybe it's too late for that this
time.) To avoid errors, I usually try to get as much of an understanding of
the topic as I can by researching on my own (working with the product,
searching the web, etc.) and then asking questions.
For example, if there is a convoluted section, I usually try to talk to the
SME in person, and state my understanding of the section - if I'm wrong,
they'll let me know. This usually takes only a few minutes of their time,
and seems like chatting. It also points out to them why the section would be
confusing the way they have it worded, in a nice way. (e.g. "Did you mean x
I'm probably lucky to work with a group of very helpful SMEs, who don't mind
answering my questions, so I guess this tactic wouldn't work everywhere. But
here, the SMEs seem all too eager to expound on what they do. <g> They don't
like reading, reviewing, and writing, but they do like talking.
Sponsored by DigiPub Solutions Corp, producers of PDF 2001
Conference East, June 4-5, Baltimore/Washington D.C. area. http://www.pdfconference.com or toll-free 877/278-2131.
You are currently subscribed to techwr-l as: archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit http://www.raycomm.com/techwhirl/ for more resources and info.