TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Any time I've run into this sort of problem, it's been from someone who isn't
very sure of himself, and views my suggestions as threatening. I can usually
talk my way through the situation.
Focus on the fact that you both want the project to complete successfully and
on time. Questions to ask: What is it you don't think needs documenting? Why
not? Who is the document intended for? You're sure those people will already
understand quantum physics? OK. What do you think needs documenting? etc.
When I've had these kinds of conversations - and they work best if another more
cooperative developer is present - it's usually worked out well. Sometimes I'm
right, and can get the developers to support my approach. Other times I find
out that I was wrong, that the developer was right and just wasn't explaining
himself very well. Either way you end up with a better situation.
I've only ever run into one real brick wall and other people besides me were
having trouble with him. In that case, I just did the best I could, made sure
my boss knew what was going on, and waited for him to crash and burn. Not worth
losing sleep over.
> I recently had trouble setting a time to discuss a
> software program with one of the programmers on my
> team. After refusing to work with my flexible times,
> he said, "I don't see why we need to document what is
> obvious already."
> Has anyone else on this list ever run into someone
> that arrogant?
Sponsored by DigiPub Solutions Corp, producers of PDF 2001
Conference East, June 4-5, Baltimore/Washington D.C. area. http://www.pdfconference.com or toll-free 877/278-2131.
You are currently subscribed to techwr-l as: archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit http://www.raycomm.com/techwhirl/ for more resources and info.