no toolbar/menu access in Word; no shortcut access, either

Subject: no toolbar/menu access in Word; no shortcut access, either
From: "Cummings, Elizabeth" <CummEl -at- ncs -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 14 Feb 2001 16:22:41 -0600

Trying to help out a friend:

He was in Word, going from one open document to another, when suddenly, all
toolbars disappeared.

He tried shortcuts (e.g., ALT+V), but nothing resulted (In this instance,
the View drop-down menu did not appear.).

He rebooted, to no avail. He uninstalled and reinstalled the program to no
avail.

Anyone have an idea how to remedy this situation?


Thanks for your help.
Elizabeth Cummings

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