Building help systems for ASP products

Subject: Building help systems for ASP products
From: "Rowena Hart" <rowena -at- vocalscape -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 1 Mar 2001 15:45:40 -0800

I'm interested in talking to people who
have experience integrating help into
ASP products (in particular, into products
that have a HTML/JavaScript user interface).

For those not familiar with the term, an
ASP is an Application Service Provider. In
an ASP model, users connect to the ASP
provider's web site, where they have use
of the provider's software (as long as they
have an account with the provider, that is).
The software only resides on the web; it is
never downloaded and installed onto the
client computer.

If you've actually created help for an
ASP product, could you contact me off-line?



Rowena Hart
Senior Technical Writer
Yahoo! Messenger ID rowena_hart

VOCALSCAPE Communications Inc.
Unit 203 - 3991 Henning Drive
Burnaby, BC Canada V5C 6N5
Tel:(604) 437-VOIP (8647)
Fax:(604) 437-8646
"The Future is"

Develop HTML-Based Help with Macromedia Dreamweaver 4 ($100 STC Discount)
**WEST COAST LOCATIONS** San Jose (Mar 1-2), San Francisco (Apr 16-17) or 800-646-9989.

Sponsored by ForeFront, Inc., maker of ForeHelp Help authoring tools
for print, WinHelp, HTML Help, JavaHelp, and cross-platform InterHelp
See for more information and free evaluation downloads

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