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From: Hiller, Jana.Otto [mailto:Jana -dot- Otto -dot- Hiller -at- westgroup -dot- com]
Sent: Wednesday, March 14, 2001 1:29 PM
Subject: Online Help for Palm Pilot
I'm writing online help for a Palm Pilot application, and I'm wondering if
anyone has any resources or tips on how the documentation content should be
written and presented for this format. At each "page" of the application,
there is a Help link at the bottom, so my topics can be context-sensitive.
I'm giving the programmer HTML files, and he will format them for the Palm
(in other words, I will compose in straight HTML and don't have to worry
about a HAT).
I understand that "tap" is commonly used instead of "click," and I am
assuming that topics will need to be as brief as possible, but I know little
beyond that. Is there anything else in particular I should know, or pitfalls
to avoid? For example, how is navigation typically handled within the help,
and between the help and the application?
I've checked the archives, and although there's some info about emulators
and other technical stuff related to the Palm, there's almost nothing about
actual documentation content and design.
IPCC 01, the IEEE International Professional Communication Conference,
October 24-27, 2001 at historic La Fonda in Santa Fe, New Mexico, USA.
CALL FOR PAPERS OPEN UNTIL MARCH 15. http://ieeepcs.org/2001/
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