RE: Switch from Microsoft Word to FrameMaker

Subject: RE: Switch from Microsoft Word to FrameMaker
From: "David Knopf" <david -at- knopf -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 26 Apr 2001 07:43:41 -0700

Portia Westfall wrote:

| One large requirement for our documentation is that everything in the
| printed manuals must also be available as context-sensitive help
| from within
| our company's software. We'd ideally like to single-source the printed
| documentation and the context-sensitive online help. Is anyone
| successfully
| using FrameMaker to produce online context-sensitive help? Our current
| online help is created in RoboHelp, and is a WinHelp output. WebWorks is
| mentioned a lot in the archives, and people seem to like it for creating
| help. Does anyone use WebWorks to produce context-sensitive help?

Yes, we do this for our consulting clients all the time. We use FrameMaker
to produced printed documentation, and then use WebWorks Publisher to
produce context-sensitive WinHelp, JavaHelp, HTML Help, and WebWorks Help.
Works like a charm.

| Some of our manuals have been translated into foreign languages such as
| Hebrew, French, and Spanish. There are plans to continue doing this. Will
| the translated text import correctly into FrameMaker?

For most languages, yes, but not Hebrew, I think, as someone already

| Along those same lines, we will need a way for the translators to
| see where
| changes have been made and be able to translate just those changes instead
| of translating everything over again. Has anyone used FrameMaker
| with such a
| translation memory package? If so, has it worked out well for you?

Your translators are (or at least should be) using a translation memory
system, so this is really a non-issue.


David Knopf (mailto:david -at- knopf -dot- com)
Knopf Online (
Tel: 415.550.8367

RoboHelp MVP & Certified RoboHelp Instructor
WebWorks Publisher Certified Trainer
Member, Sun's JavaHelp 2.0 Expert Group
Member, eHelp's RoboHelp Community Advisory Board
Co-moderator, HATT & wwp-users


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Switch from Microsoft Word to FrameMaker: From: Portia Westfall

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