RE: Usefulness of "What's This" help

Subject: RE: Usefulness of "What's This" help
From: "Diane Evans" <dianee -at- lockstream -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 29 May 2001 10:15:58 -0700

>Does anyone have any empirical research on the value of "What's This" help
to users?

I like very short "What's This" descriptions. When I am overwhelmed by a
new software product, I enjoy putting my mouse over an object and seeing a
message such as "Opens New Doodad for editing".

Diane Evans
Technical Writer


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Usefulness of "What's This" help: From: Christopher Clunas

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