Question on courses for UK-based Tech Writers

Subject: Question on courses for UK-based Tech Writers
From: <ian -dot- saunders -at- vf -dot- vodafone -dot- co -dot- uk>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Thu, 14 Jun 2001 15:45:22 +0100

Hi,

Do any UK-based tech writers know of any courses (aside from undergraduate
courses in tech writing) in this country covering:

* User Needs Analysis
* Usability Testing

Failing that, do you know of any good books, web pages or other resources
containing guidelines for performing these tasks (rather than just the
theory of why they are important)?

Many thanks!

Ian Saunders
Vodafone Ltd.

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