Responses to my question about User needs analysis and usability testing training in the UK

[<ian -dot- saunders -at- vf -dot- vodafone -dot- co -dot- uk>]

Hi,

Many thanks to everyone who responded to my query about User Needs Analysis
and Usability Testing training in the UK. 

As I feared, there appear to be no short courses available. The distance
learning MA in Technical Writing from Sheffield Hallam University
recommended by Vanessa Amdurer may be the closest we can get to it
(http://www2.shu.ac.uk/prospectus/op_pglookup1.cfm?id_num=CUL012).

Nancy Osterhout and several others recommend these books: 

1)  User and Task Analysis for Interface Design,
by JoAnn T. Hackos and Janice C. Redish
John Wiley & Sons, Inc., www.wiley.com/compbooks/
ISBN 0-471-17831-4

2)  A Practical Guide to Usability Testing (revised edition),
by Joseph S. Dumas and Janice C. Redish
Intellect Books, www.intellectbooks.com
ISBN 1-84150-020-8

Aruna Panangipally additionally recommends:  

Rubin, J - Handbook of Usability Testing

All three books are available from Amazon. 

Sarah Lathrop recommended visiting the following URLs:

http://usableweb.com/topics/000878-0-0.html
http://usableweb.com/topics/000876-0-0.html
http://www.pcd-innovations.com/usab01.html
http://www.epssinfosite.com/analysis.htm
http://www.epssinfosite.com/useable.htm

(Most of the work seems to have been done on web sites and computer
interfaces).

Finally, Damien Braniff suggested that I use Google to search the web. This
turns up LOADS of hits, which I am still wading through. 

Thanks again to all!

Regards

Ian Saunders
Vodafone Ltd.



.


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