RE: Need advice for a sticky situation

Subject: RE: Need advice for a sticky situation
From: "Mike Starr" <writstar -at- wi -dot- net>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Sun, 17 Jun 2001 10:48:26 -0500

Is it possible that this guy just loses the relevant bis of information? Is
he forgetting that he was informed of this stuff?

Maybe he's so used to the safety net when you're there to remind him of
these things that he just doesn't really notice them when he's informed of
them, thus he puts them completely out of his mind. And thus, when you're
not there, he doesn't remember them and thinks he never got informed. He
could have a bandwidth problem.


Mike Starr WriteStarr Information Services
Technical Writer - Online Help Developer - Technical Illustrator
Graphic Designer - Desktop Publisher - MS Office Expert
Office: (262) 697-6333 - Pager: (414) 318-9509 - Fax: (262) 697-6334
Home (262) 694-1028 - mike -at- writestarr -dot- com -

-----------------------Original Message-----------------------
>Subject: Need advice for a sticky situation
>From: "Lurker writer" <lurker_writer -at- hotmail -dot- com>
>Date: Sat, 16 Jun 2001 15:43:44 -0500
>X-Message-Number: 6
>Fellow Techwrlers:
>He times his unsubstantiated whining when I happen to be out of the
>and his penchant for falsifying the facts, exaggerating, and creating
>where none really exist has put me ill at ease. When he complains to my
>manager, he never gives the entire story (and the stories he provides are
>more fiction than fact).
>Now, we get along great socially. The first time he went around me to my
>manager about an issue, I later approached him in a non-confrontational
>manner and kindly asked him that he come to me first, rather than
>unnecessarily getting my manager involved. I explained to him that he
>consider me a "dotted line" direct resource and it was my job to see that
>his documentation requirements were met. He got all flustered and looked
>away from me during this brief conversation and mumbled a barely audible
>"OK." From his reaction, I could tell he doesn't deal with direct
>confrontation (a respected and taught skill at my company) very well.


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