Re: Need advice for a sticky situation

Subject: Re: Need advice for a sticky situation
From: Lucille Lattanzi <llattan -at- earthlink -dot- net>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Sun, 17 Jun 2001 07:20:24 -0400

I agree that you've been communicating about issues directly. While some
managers are solution- focused and will work with anyone to get the problem
solved, some are more comfortable with going up the food chain, especially if
their work/cultural frame of reference (due to some facet of their experience )
is based on a strict adherence to hierarchy. This particular fish seems very
concerned with blame-laying as well. A nasty combination.

CC'ing your boss on any correspondence on this person's projects (whether he is
or is not) is a very good idea. If it needs explanation, remind your boss that
you're creating an audit trail in order to protect the workflow for you and your
It may seem like a lot of extra effort, but it will be worth it.

Good luck!

Lucille Lattanzi


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