Product adeptness (was: new poll)

Subject: Product adeptness (was: new poll)
From: "Swallow, William" <WSwallow -at- courion -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 25 Jun 2001 11:04:54 -0400

:: How skilled are you, as a technical writer, in using
:: the product you are currently writing about?

Lots of factors to consider here. I'm about 2 months in on the job, working
with an extremely complex product suite, writing to an admin level, and in a
relatively new industry for me. Even though I make it a point to get inside
the products I document and really determine how these puppies work, I'd
classify myself as a beginner in the technology. This has its plusses and
minuses... On the plus, if I don't understand something, it gets answered
and documented accordingly (nothing left to assume on the user end). On the
minus, ramp up time cuts into productivity.

:-/

*****************
BILL SWALLOW
Technical Writer
C O U R I O N C O R P O R A T I O N
1881 Worcester Road
Framingham, Mass. 01701
T E L * 508-879-8400 x316
F A X * 508-879-8500
www.courion.com
*****************

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