system configuration: required vs. recommended ?

Subject: system configuration: required vs. recommended ?
From: "Sarah Hosking" <shosking -at- pivotal -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 26 Jun 2001 13:37:28 -0700

What is the purpose of listing both the "required" and "recommended" system
configuration? Why do this when the recommended configuration is really
the only way the software will run well enough to be usable.

When I worked in tech support, I regurlary fielded calls from furious
customers who had read on the box that all they needed was, say, a 486 with
16 Mb of RAM, when in reality that was only enough to launch the application
(barely). If they wanted to actually perform any tasks against their data,
they would need 64 Mb and pentium.


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