Re: Documents I'd like to see...

Subject: Re: Documents I'd like to see...
From: "K. Joyce McDonald" <KJoyceMcDonald -at- satx -dot- rr -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 17 Jul 2001 15:59:41 -0500

I haven't used WordPerfect in four years, and I still miss it. It was a
wonderful product even in the 5.1 release. I'd love to try the Corel Suite.
I still can't do some things in Word that I did four years ago in
WordPerfect, a product in which master documents actually worked for you
rather than against you, and you could tell in an instant where a formatting
style started and where it ended.

On the issue of scenario documents: At my last position, the scenario cases
were left to the Marketing department to deliver. In the position before
that, I wrote a marketing document for IBM that outlined all the
possibilities for using fast networking technologies (Fast Ethernet,
Asynchronous Transfer Mode, Gigabit Token Ring, FDDI and the like) and
described in detail several methods for segmenting and cabling a network for
the best performance depending on the type of work each network work group
performed.

K. Joyce McDonald
San Antonio, Texas


----- Original Message -----
From: "Jo Baer" <jbaer -at- mailbox1 -dot- tcfbank -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Cc: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Sent: Tuesday, July 17, 2001 3:57 PM
Subject: Re: Documents I'd like to see...


> Back in the days when Word did not rule the land, our company used
WordPerfect.
> I subscribed to a great magazine which described new uses for WP and had
> corresponding how-tos. The magazine included macros that you could copy
(one
> particularly powerful one let you build what amounted to a database in WP
for
> tracking a media library or similar), tips for simplifying tasks, and a
whole
> lot of other gee-whiz creative stuff that you'd never find in a manual.
>
> One of the main tasks of our department is keeping a mammoth policy and
> procedure manual (for a bank) up to date. A few years ago we took this
task over
> from another group, and totally reorganized and rewrote the manual. In the
> process, we found that two things were missing from many of the
procedures: why
> you would follow a particular procedure, in other words, what you were
trying to
> accomplish, and what the desired or expected result was. How do I know
when I'm
> done, and how do I know that I've done this correctly?
>
> Robin asks some good questions, and makes me think about how we write our
> manuals, what we are trying to accomplish, and whether we could change our
> perspective to deliver a better product to our users.
>




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Follow-Ups:

References:
RE: Documents I'd like to see...: From: Maggie Secara
Re: Documents I'd like to see...: From: Jo Baer

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