problem creating PDF files

Subject: problem creating PDF files
From: Valerie Priester <hammerl -at- buffalo -dot- edu>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Fri, 19 Oct 2001 10:19:04 -0400

I'm hoping someone can help me.

I have a Word 2000 file. It consists of a table of 12 rows and 10 columns.
I have copied and pasted the table so that there are two identical tables
face-up on the page. This will later be reproduced on 8.5x11 and cut in
half. For reasons I have not yet detected, Word is putting a blank page
that cannot be deleted past this. That's not the real problem, however,
though it could be related to part of it. When I save it to a PDF using
Distiller (Acrobat 4), it changes one of the fonts (a TrueType font called
Frutiger55 Condensed) to what appears to be gibberish and then puts the
tables on separate pages. This means I have two problems: two pages instead
of one, and unreadable text for the one font (the other fonts appear just
fine). I tried saving it with PDFWriter, but it substituted fonts all over
the place (although it did give me both tables on one page). I tried
printing to a PDF file using Distiller as the printer and had more luck. It
put both tables on one page and allowed me to print as many (or few) pages
as I wanted. As this is something I needed now, I broke down and switched
fonts to a nice, generic Arial narrow and printed the PDF, page one of the
document only. This doesn't tell me why Word and/or Acrobat was doing this
in the first place.

My troubleshooting included trying to make sure it knew the font. It
appeared to list Frutiger Cn instead of Frutiger57 Cn, but I had no way to
really change that. Other fonts have no problem. Creating PDF files from
other programs, such as PageMaker 6.5, yields perfectly normal Frutiger57
Cn text. I tried embedding Frutiger Cn always, just in case. No change. My
drivers seem fine, and I've made hundreds of PDF files before without

Does anyone have any other ideas as to why it's behaving so strangely, and
what I could have done? The fonts were purchased from Adobe and I've never
really had much problem with the base part of the fonts. (Now, the bolds,
blacks, and ultrablacks, that's another matter.) As Frutiger (useless
trivia, it was designed for Charles de Gaulle airport in France) is one of
two official fonts for my University (the other being Minion, for the
curious), I really want to figure this out before I run into trouble again.

Any help is appreciated. I haven't found exactly what I need online thus
far. Thanks.

Valerie Priester
hammerl -at- buffalo -dot- edu

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