TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:Re: Getting a client to pay? From:"S Ryan" <sryan -at- sryan -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Thu, 25 Oct 2001 16:39:57 -0700
I fear that the Client From Hell (CFH) is a rite of passage for all
contractors. Folks here have put forth a variety of good suggestions for
dealing with this particular form of low-life. There are a few things I
In the future, add a bit in your contracts that states that copyright is
transferred only upon payment. If said work is published prior to copyright
transfer, there is an additional copyright transfer fee. This not only gives
them a financial incentive to pay you early and often, but if the business
goes under, you are a lot farther ahead in line than you would be as a
random creditor. You own part of the assets they will be trying to sell.
When you speak to your lawyer, be clear about the amount in question and
also be clear with the lawyer about how much things will cost in fees, time
and grief. Decide for yourself exactly how far you will go. Once you set the
litigation process going, it's easy to get caught up in it and spend far too
much of your own personal resources (time, $, and trouble) than it's worth.
Believe me. I come from a family of lawyers. I've seen it happen many times.
Lastly, I would suggest that you get someone to do some part-time work for
you as a bookkeeper. I have a wonderful person. She is a fabulous lady from
Texas who used to run a collections agency. Deadbeat clients call and say
how much they like her, and believe me, she gets them to pay. In full. I
have no idea how she does it, but I'm happy to pay her for the few hours a
week it takes. Having someone else do this for you, a "business manager" or
whatever, really impresses some clients into paying. And, it's a
Best of luck with your CFHs.
Writer & Editor
"Niente senza gioia"
sryan -at- sryan -dot- com
Announcing new options for IPCC 01, October 24-27 in Santa Fe,
New Mexico: attend the entire event or select a single day.
For details and online registration, visit http://ieeepcs.org/2001
Your monthly sponsorship message here reaches more than
5000 technical writers, providing 2,500,000+ monthly impressions.
Contact Eric (ejray -at- raycomm -dot- com) for details and availability.
You are currently subscribed to techwr-l as: archive -at- raycomm -dot- com
To unsubscribe send a blank email to leave-techwr-l-obscured -at- lists -dot- raycomm -dot- com
Send administrative questions to ejray -at- raycomm -dot- com -dot- Visit http://www.raycomm.com/techwhirl/ for more resources and info.