Re: Users vs. usage
The document convention (used consistently) is that literal text to be entered into a control during the test is enclosed in quotes. (This is in part because the users in question ignore or don't notice font changes or italics as emphasis in this case.)
Would it be possible to change the convention, so that the literal text is place on a line by itself? That way, you wouldn't have to worry about fonts, quotation marks, or punctuation.
Bruce Byfield bbyfield -at- axionet -dot- com 604.421.7177
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